Identity & Screening

Verified Kiddo Carers, every time

Before a Kiddo Carer can apply for a booking, they must pass our multi-layer identity and screening process, designed to help families book with confidence.

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Government ID Verification
DVS Gateway
ISO 27001

Every Kiddo Carer must verify their identity through the Australian Government’s Document Verification Service. ID is matched with facial recognition to ensure every Carer is who they claim to be.

Working With Children Check

All Kiddo Carers aged 18+ must hold a valid Working With Children Check. We verify each check against official state registries before carers can connect with families.

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First Aid Verified
HLTAID012

Carers with a current First Aid certificate receive a verified badge, giving families extra confidence they’re prepared for emergency situations.

Quality & Accountability

A community built on real reviews

Every rating on Kiddo is tied to a completed, verified booking, so you can trust what you read. No fake reviews, no anonymous feedback.

Ratings & Reviews

After every booking, parents rate and review their Kiddo Carer. Feedback is genuine, transparent and always tied to a completed job, so you can book with confidence.

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Jobs Completed & Stats

Each Carer profile shows completed jobs, completion rates and repeat bookings, helping you quickly see who is experienced, reliable and trusted by other families.

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Quality you can rely on

We’re focused on creating a reliable, positive experience for families, with carers who are trusted, reviewed and chosen by other parents.

Payments & Privacy

Secure payments and private family details

Kiddo keeps payments secure and personal information protected, so families can book with confidence from start to finish.

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Secure In-App Payments
Stripe
PCI Compliant

All payments on Kiddo are handled securely in the app by Stripe. There’s no need for cash or bank transfers, and your card details are never stored by Kiddo and remain safe using world leading technology.

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Address Privacy

Your home address and personal contact details stay private during the search process and are only shared once you confirm a booking.

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Australian Data Storage
Privacy Act
Australian Servers

Personal information is stored and processed in Australia. Kiddo does not sell your data or share it unnecessarily with third parties.

Child Safety

Our commitment to child safety standards

Kiddo was founded by an Aussie mum who understands exactly what parents need when it comes to trusting someone with their children. We work hard every day to create a safer, more transparent experience for families and carers alike.

Safety comes first. We hold all Carers to high standards, and any concerns are reviewed promptly, with action taken in line with our Community Guidelines.
WWCC verified across all states. We check Working With Children Checks for every state and territory, following the requirements of each jurisdiction.
Government ID verification on every signup. Every Carer is verified against the Australian Government’s DVS Gateway, combined with facial recognition technology.
First Aid badge verification. HLTAID012 certificates are manually checked by our team before a verified badge appears on a Carer’s profile.
All communications stay in-app. Messages, bookings and payments stay within the Kiddo platform, helping protect both families and carers.
Easy reporting tools. If something ever feels off, parents can report a concern directly in the app and our team responds promptly.
Founded by a mum. Kiddo was built by a mum who genuinely cares about every family’s experience. We’re always here at hello@kiddoapp.com.au.

Ready to find a trusted Babysitter or Nanny?

Join thousands of Australian families using Kiddo to find safe, verified childcare, whenever they need it.

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Questions? We’re always here — hello@kiddoapp.com.au

FAQS

  • How does Kiddo verify carers?

    Every Kiddo Carer must complete identity verification before joining the platform. This includes government ID verification, Working With Children Check verification where required, and mobile number verification.

  • Are all Kiddo carers Working With Children Checked?

    Yes. Kiddo requires carers aged 18 and over to hold a valid Working With Children Check for their state or territory, and these checks are verified before carers can connect with families.

  • Are Kiddo reviews real?

    Yes. Reviews on Kiddo are tied to completed bookings, so families can read genuine feedback from other parents rather than anonymous or unverified reviews.

  • Does Kiddo verify First Aid certificates?

    Kiddo carers with a current First Aid certificate can receive a verified badge on their profile. These certificates are manually checked by the Kiddo team before the badge is shown.

  • Is my address private on Kiddo?

    Yes. Your home address and personal details stay private during the search and booking process and are only shared when needed to complete a confirmed booking.

  • Are payments on Kiddo secure?

    Yes. Kiddo uses secure in-app payments powered by Stripe, so families can pay safely through the platform without needing to use cash or bank transfers.

  • Is Kiddo safe for finding a babysitter or nanny?

    Kiddo is designed to help families book with confidence through ID verification, WWCC checks, real reviews, secure payments, privacy protections, and in-app communication.

  • Where is Kiddo data stored?

    Kiddo stores and processes personal information in Australia and is committed to protecting family privacy and handling data responsibly.