Before a Kiddo Carer can apply for a booking, they must pass our multi-layer identity and screening process, designed to help families book with confidence.
Every Kiddo Carer must verify their identity through the Australian Government’s Document Verification Service. ID is matched with facial recognition to ensure every Carer is who they claim to be.
All Kiddo Carers aged 18+ must hold a valid Working With Children Check. We verify each check against official state registries before carers can connect with families.
Carers with a current First Aid certificate receive a verified badge, giving families extra confidence they’re prepared for emergency situations.
Every rating on Kiddo is tied to a completed, verified booking, so you can trust what you read. No fake reviews, no anonymous feedback.
After every booking, parents rate and review their Kiddo Carer. Feedback is genuine, transparent and always tied to a completed job, so you can book with confidence.
Each Carer profile shows completed jobs, completion rates and repeat bookings, helping you quickly see who is experienced, reliable and trusted by other families.
We’re focused on creating a reliable, positive experience for families, with carers who are trusted, reviewed and chosen by other parents.
Kiddo keeps payments secure and personal information protected, so families can book with confidence from start to finish.
All payments on Kiddo are handled securely in the app by Stripe. There’s no need for cash or bank transfers, and your card details are never stored by Kiddo and remain safe using world leading technology.
Your home address and personal contact details stay private during the search process and are only shared once you confirm a booking.
Personal information is stored and processed in Australia. Kiddo does not sell your data or share it unnecessarily with third parties.
Kiddo was founded by an Aussie mum who understands exactly what parents need when it comes to trusting someone with their children. We work hard every day to create a safer, more transparent experience for families and carers alike.
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Questions? We’re always here — hello@kiddoapp.com.au